Refund policy

 Return and Refund Policy for Asymmetry by Khushi Mahendra

 

At Asymmetry by Khushi Mahendra, we strive to provide our customers with high-quality products and an exceptional shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

 

Return Policy

 

1. Eligibility for Returns:

   - Items must be returned within 10 days of the original purchase date.

   - Products must be unworn, unwashed, and in their original condition with all tags attached.

 

2. Non-Returnable Items:

   - Sale items or items marked as final sale.

   - Customized or personalized products.

 

3. Return Process:

   - To initiate a return, please contact our customer service team at [asymmetrybykm@gmail.com] to obtain a Return Authorization (RA) number.

   - Carefully package the item(s) and include the RA number along with your order details.

 

4. Shipping Costs:

   - Customers are responsible for return shipping costs, unless the item received was defective or incorrect.

 

 Refund Policy

 

1. Processing Refunds:

   - Once we receive your returned item, it will be inspected. If approved, your refund will be processed within 7-10 business days.

   - Refunds will be issued to the original payment method used at the time of purchase.

 

 Damaged or Incorrect Items

 

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order. We will provide instructions for return and ensure a prompt resolution.

 

Contact Us

 

For any questions or concerns regarding our return and refund policy, please reach out to us at [asymmetrybykm@gmail.com] or [9000226431].

 

Thank you for choosing Asymmetry by Khushi Mahendra! We appreciate your support and are committed to ensuring your satisfaction.