Refund policy
Return and Refund Policy for Asymmetry by Khushi Mahendra
At Asymmetry by Khushi Mahendra, we strive to provide our customers with high-quality products and an exceptional shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Return Policy
1. Eligibility for Returns:
- Items must be returned within 10 days of the original purchase date.
- Products must be unworn, unwashed, and in their original condition with all tags attached.
2. Non-Returnable Items:
- Sale items or items marked as final sale.
- Customized or personalized products.
3. Return Process:
- To initiate a return, please contact our customer service team at [asymmetrybykm@gmail.com] to obtain a Return Authorization (RA) number.
- Carefully package the item(s) and include the RA number along with your order details.
4. Shipping Costs:
- Customers are responsible for return shipping costs, unless the item received was defective or incorrect.
Refund Policy
1. Processing Refunds:
- Once we receive your returned item, it will be inspected. If approved, your refund will be processed within 7-10 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order. We will provide instructions for return and ensure a prompt resolution.
Contact Us
For any questions or concerns regarding our return and refund policy, please reach out to us at [asymmetrybykm@gmail.com] or [9000226431].
Thank you for choosing Asymmetry by Khushi Mahendra! We appreciate your support and are committed to ensuring your satisfaction.